SALESFORCE SERVICE CLOUD TRAINING

COURSE OVERVIEW

WE OFFER

 

  • Instructor-led Classroom-based & Live Virtual Online Training
  • Hands-on Training
  • Free Study Material
  • Lab Exercises
  • Unlimited Lab Access
  • 100 % Passing Guarantee or Free Re-training

COURSE INFORMATION

 

  • Fast Track
    Days: Monday-Friday
    Duration: 5 days
  • Slow Track
    Days: Saturdays / Sundays / Evenings
    Duration: 5 Weeks

Study Modes:

  • Classroom / On-site
  • Live Virtual

Salesforce Service Cloud Training Course

For More information call us on

0208 123 7574

COURSE INSIGHT

Customers can get help and support from the SalesForce platform’s Service Cloud. This helps to retain customers while also increasing their satisfaction and trust. The critical thing to remember is that it allows for faster service compared to traditional methods, paying attention to each customer’s needs individually and taking a proactive approach to the customer’s issues. As a result, it improves the customer experience and thus loyalty, which positively impacts sales. Our industry-experienced instructors deliver SalesForce Service Cloud training courses that cover everything from the fundamentals to the advanced features of Service Cloud. Participants will understand the Architecture and Environment of the Service Cloud, SalesForce Objects, data security, and process builder.

COURSE OUTLINE

  • Overview
  • Architecture
  • Environment
  • Sales Cloud
  • Service Cloud
  • Standard Objectives
  • Custom objects
  • Schema Buider
  • Create a Role Hierarchy
  • Define Sharing Rules
  • Control Access Records
  • Control Access Fields
  • Control Access Objects
  • Automating Business Processes
  • Importing and Exporting Data
  • Reports and Dashboards
  • Using Formula Fields
  • Visualforce Pages
  • Variables and Formulas
  • Standard Controllers
  • Records, Fields, and Tables
  • List Controllers
  • Using Forms

Benefits of a Salesforce Service Cloud Training Certification

  • Gain a highly recognised, on-demand accreditation of excellence
  • Differentiate yourself in a crowded market
  • Execute tasks with confidence and skills
  • Attain higher wages and billable rates with a highly valued credential

Dates And Prices

Start Date TimingDaysDuration Mode Of TrainingRequest Price/Future Dates
15/08/2022
10:00 – 18:00Monday/Friday 5 WeeksClassroom Based / Live Virtual Online
27/08/2022
10:00 – 18:00Saturday Only 5 WeeksClassroom Based / Live Virtual Online
11/09/2022
10:00 – 18:00Sunday Only 5 WeeksClassroom Based / Live Virtual Online
26/09/2022
10:00 – 18:00Monday-Friday 5 DaysClassroom Based / Live Virtual Online
01/10/2022
10:00 – 18:00Monday-Friday 5 DaysClassroom Based / Live Virtual Online
04/03/2023
10:00 – 18:00Saturday Only 5 WeeksClassroom Based / Live Virtual Online
25/03/2023
10:00 – 18:00Saturday Only 5 WeeksClassroom Based / Live Virtual Online
02/04/2023
10:00 – 18:00Saturday Only 5 WeeksClassroom Based / Live Virtual Online
28/04/2023
10:00 – 18:00Saturday Only 5 WeeksClassroom Based / Live Virtual Online
14/05/2023
10:00 – 18:00Sunday Only 5 WeeksClassroom Based / Live Virtual Online (Flexible schedule)
21/05/2023
10:00 – 18:00Sunday Only 5 WeeksClassroom Based / Live Virtual Online
22/05/2023
10:00 – 18:00Monday-Friday 5 DaysClassroom Based / Live Virtual Online
12/06/2023
10:00 – 18:00Monday-Friday 5 DaysClassroom Based / Live Virtual Online
19/06/2023
10:00 – 18:00Monday-Friday 5 DaysClassroom Based / Live Virtual Online
10/07/2023
10:00 – 18:00Monday-Friday 5 DaysClassroom Based / Live Virtual Online
15/07/2023
10:00 – 18:00Saturday Only 5 WeeksClassroom Based / Live Virtual Online
17/07/2023
10:00 – 18:00Monday-Friday 5 DaysClassroom Based / Live Virtual Online

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