• Instructor-led Classroom-based & Live Virtual Online Training
  • Hands-on Training
  • Free Study Material
  • Lab Exercises
  • Unlimited Lab Access
  • 100 % Passing Guarantee or Free Re-training



  • Fast Track
    Days: Monday-Friday
    Duration: 5 days
  • Slow Track
    Days: Saturdays / Sundays / Evenings
    Duration: 5 Weeks

Study Modes:

  • Classroom / On-site
  • Live Virtual

Field Service Training Course

For More information call us on

0208 123 7574


Dynamics 365 for Field Service assists firms in better positioning themselves in the industry by providing several solutions to aid in identifying and arranging resources and managing workloads for mobile employees. This course will teach you how to identify and set up the primary components utilised to offer Field Service and mobile services, identifying the organisational concerns that will drive design decisions and standard configuration features. This course will assist you in better understanding the broad picture and end objectives centred on implementations that aid in building more effective solutions that correspond with the customer and corporate goals. By learning this course, you will determine the significant components of Field Service Applications. You can define the items and services to be provided to consumers. You will evaluate appropriate price choices to employ in certain instances. You can determine the necessary resources. You will be able to modify the system to meet resource requirements. Finally, you will be able to define frequently reported concerns and pattern them for ease of use.


  • Introduction to field service
  • Defining products and services
  • Defining tax codes
  • Mapping and location information
  • Configuring resource components
  • Defining account preferences
  • Defining bookable resources
  • Resource pools, crews, and facilities
  • Creating incidents
  • Using service tasks
  • Defining products, services, and skills
  • Configure field service work orders
  • Creating work orders
  • Managing work orders
  • Using field service agreements
  • Set up bookings
  • Set up invoices
  • Manage customer assets
  • Manage inventory
  • Purchasing and returns
  • Field Service Mobile Application overview
  • Install and deploy Field Service Mobile Projects
  • Manage Mobile Projects
  • Deploy the Mobile client
  • Universal Resource Scheduling (URS) overview and configuration
  • Enabling entities for URS
  • Entity customization and automation considerations
  • Using the Schedule Board
  • Scheduling items
  • Rescheduling and substituting resources
  • Crew and resource pool scheduling
  • Configure the schedule board
  • Create additional schedule boards
  • Leverage Dynamics 365 views with the schedule board
  • Configure schedule board queries and filters
  • Working with requirement groups
  • Resource Scheduling Optimization overview
  • Defining optimization goals
  • Defining optimization scopes
  • Defining optimization profiles

Benefits of A Field Service Training Certification

  • Gain a highly recognised, on-demand accreditation of excellence
  • Differentiate yourself in a crowded market
  • Execute tasks with confidence and skills
  • Attain higher wages and billable rates with a highly valued credential

Dates And Prices

Start Date TimingDaysDuration Mode Of TrainingRequest Price/Future Dates
10:00 – 18:00Tuesday-Wednesday 2 DaysClassroom Based / Live Virtual Online
10:00 – 18:00Wednesday-Thursday 2 DaysClassroom Based / Live Virtual Online
10:00 – 18:00Thursday-Friday 2 DaysClassroom Based / Live Virtual Online
10:00 – 18:00Wednesday-Thursday 2 DaysClassroom Based / Live Virtual Online
10:00 – 18:00Tuesday-Wednesday 2 DaysClassroom Based / Live Virtual Online


SAP HCM at iTraining London


Company that offers design and build services for you from initial sketches to the final production.

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Our aim is exclusively focused on high-quality training that are tailored to corporate needs. The training delivered by professional trainers.

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Comptia A+

Our internship programme is designed to help students who have successfully completed the training and give experience in real time projects.

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We allow only a limited number of students in a class. So you get more attention from your instructor and clarify your doubts better.

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