DEVOPS-SRE-E-2 PeopleCert DevOps Site Reliability Engineer

This course is meant for professionals seeking to bridge gaps between platform design, development, and operational execution.

Some examples include the roles of

• Business Managers
• Business Stakeholders
• Change Agents
• Consultants
• DevOps Practitioners
• IT Directors
• IT Managers
• IT Team Leaders
• Product Owners
• Scrum Masters
• Software Engineers
• Site Reliability Engineers
• System Integrators
• Tool Providers

1. What Is Site Reliability Engineering (SRE)?
   An introduction to Site Reliability Engineering, the Core SRE Principles and Practices, and the connection between SRE and Customer Reliability Engineering (CRE).
2.  Building the SRE Practice
   Learn about the DevOps Teams, the key characteristics and skills of an SRE, and how the SRE Practice is maturing
3.  Quantifying Success
   Learn about the Service Level Indicators (SLI), Service Level Objectives (SLO), Error Budgets, Service Level Agreements (SLA) and how to monitor compliance
4.  SRE ‘On-Call’ Process
   Learn about reducing workload and pressure on the SRE, understand clear Incident Escalation Paths, Incident Management Procedures, and Blameless Postmortems
5.  SRE in Release Engineering
   Learn how to coordinate a launch, manage your releases, build a successful deployment pipeline, and understand what production readiness review and configuration management are
6. SRE in Business Continuity
   Learn what happens after deployment and about service continuity

• Site Reliability Engineer (SRE)
• DevOps Engineer
• Cloud Engineer/Cloud SRE
• Infrastructure Engineer
• Release Manager
• Incident Response Specialist
• Performance Engineer